R E F U N D S:
Picasso The illestrator, does not issue refunds. Any problems of dissatisfaction are to be noticed before leaving the salon’s exit, within 24hrs, or no action can be taken to rectify any problems. No prices are to be broken down, halved or divided for any reason. All prices are final. All sales are final.
If the client wishes to cancel appointments at anytime, their deposit will be forfeited.
CANCELLATIONS:
Regarding Late Fees, Cancellations and/ or NO SHOWS:
No Call/No Show = Banned from booking and Blocked of contact.
10min grace PERIOD.
Over 10 mins late $35.00 late fee
To avoid tardy penalty, arrive 15mins before scheduled appointment time.
To Cancel an appointment you must do the following :
TEXT & EMAIL ONLY TO CANCEL APPOINTMENTS
illmatic187info@gmail.com
Or TEXT (972)815-9734
Please do not call for cancellations or reschedule. Text & emails help document each issue, properly.
You are only allowed 1 reschedule after booked appointment. I will not continuously move appointments around the calendar. This is a major inconvenience. Choose a proper date while booking and stick with it. Thank you.
cancel 72hrs (3days) before appointment : no cancellation fee.
(if you are unable to cancel appointment via site, you will submit a $50.00 fee to cancel)
-Submit payment for cancellation:
Less Than 72hrs (2days before) : $50.00
24 HOURS BEFORE : 50% of appointment service fee (HALF BALANCE) , due or withdrawn from card on file, for canceling 24 hrs before appointment date.
DAY OF APPOINTMENT DATE : 100% of appointment service fee (FULL BALANCE) due or withdrawn from card on file, for DAY OF cancellation.
*If dues aren't submitted or card on file declines, you will be banned from booking , and also blocked from contact.*
$15.00 off service for stylist being late
I believe in fairness. Things happen.
That is much respected, to comply by policy.
Pay your dues and respects as I do mine.
DEPOSITS :
A nonrefundable deposit is required to bool an appointment and will be credited towards your total.
>Deposits are not refunded. Picasso the illestrator, accepts deposit payment, and other full service payment through Paypal. If any disputes are filed for refunds, this will result into the No refund violation. Purloining refunds will result into legal court matters and a $100.00 violation fee. This payment will withdrawn from the payment information rendered.
PAYMENT :
Final payment must be paid by Cash ; Paypal; or Zelle.
If I am unable to process the card on file, you will no longer have access to the site.
ALL CASH PAYMENTS MUST BE EXACT AMOUNT AS I WILL NOT HAVE CHANGE ON HAND.
Please comply to filling out all intake forms, color forms, loc extension application, and scalp analysis forms. Each form and consultations help manage expectations for both sides of the service experience.
Prep visit instructions are crucial to ensuring a smooth service experience.
PLEASE, NO EXTRA GUEST OR CHILDREN : This Means fewer distractions while I work. Please respect this, as I do not tolerate combativeness about POLICY.
All concerns or other inquires about services may be sent to the email of illmatic187info@gmail.com or contacted to
972-815-9734
. Each concern will be viewed and handled promptly. Thank You for your patience.
Please Read Carefully
LASH POLICY:
*Eyelash extensions vary in life span due to the stage of growth the natural eyelash is in, therefore only an approximate life span for each person’s eyelash extensions can be as curtained.
*Lashes will need maintenance treatments every 2-3weeks.
*No water must be on the lashes for 24hrs.
*No heat treatments are to be on the eyelashes for 3 days. This included sun, saunas, steam room, Jacuzzis, sunbeds, eye treatments and spray on tan applications.
*No eye makeup must not be applied to the eye lashes for 3days.
*Under no circumstances can the extended lash be curled manually or mechanically.
*Eyelash extensions are guaranteed strictly for one week with the use of a 100% water-based Make-up Remover and cleanser.
*If any eyelash extensions are lost within one week Picasso the illestrator will replace them free of charge, only if the correct makeup remover and cleanser is used.
* If the correct cleanser and make up remover is not used then Picasso the illestrator cannot guarantee the lashes at all and this is at the customers own risk.
* Strictly no water proof mascara can be used on the extensions and only the advised mascara can be applied half way down the extension (from middle to other tip of lash)
* Lashes can only be guaranteed if you use the correct lash cleanser and mascara and issued (request your stylist advise as to the correct products if unclear)
* Picasso The Illestrator does not give refunds. Any lashes that come off must be reported and shown to the stylist within three days or no action can be undertaken to rectify any problems.
*Eyelash extensions must be removed professionally and under no circumstances can they be removed with home applications.
*The length of lashes used is determined by the length of the natural lash. If the
Extension required is too long it may cause the natural lash to fall out or the
Extension to twist downwards or not look natural.
**FOR QUESTIONS OR CONCERNS PLEASE CONTACT US!
